Veltrix Alliance Inc, a company registered under the laws of the United States of America, located at Mailing Address: 10316 Sepulveda Blvd 104 Mission Hills CA 91345; Principal Address: 7254 Vineland Ave APT 4 Sun Valley CA 91352, is the controller of your personal data collected through the Service.
1. Data Controller
2. Information We Collect
2.1 Data You Provide
When you register or use the Service, we may collect your email address. We do not require any other personal information to provide the Service.
2.2 Automatically Collected Data
- Device & Connection Data: language settings, IP address, time zone, device type and model, operating system, Internet service provider, mobile carrier, and hardware identifiers.
- Advertising Identifiers: Apple IDFA or Google AAID (depending on your device). You can reset these through your device settings.
- Usage Data: interactions with the Service interface, features accessed, session duration, and purchase activity.
- Referral Data: the app or URL from which you accessed our Service.
- Cookies: small text files stored on your device for session management and preferences. You may control cookies through your browser settings.
2.3 No-Log Policy
We do not log, track, or store your VPN browsing activity, connection timestamps, DNS queries, IP addresses assigned to you, or any data you transmit while connected to our VPN servers. Your online privacy is fundamental to our Service.
3. How We Use Your Data
3.1 To Provide the Service
Enabling seamless use of the VPN, resolving technical issues, and hosting infrastructure via Amazon Web Services.
3.2 Customer Support
Responding to your requests, inquiries, and communications regarding the Service.
3.3 Communication
Sending push notifications and emails related to service updates, security alerts, and account information. You can opt out of push notifications via device settings and emails via unsubscribe links.
3.4 Analytics & Improvement
Understanding how users interact with the Service to improve features, usability, and performance. We use Amplitude, Firebase Analytics, Facebook Analytics, AppsFlyer, RevenueCat, and Binom for this purpose.
3.5 Advertising
Personalizing and measuring the effectiveness of ads. We use Meta Pixel on our Website and work with Facebook, Google Ads, Snapchat, and TikTok advertising platforms. See Section 5 for opt-out options.
3.6 Payment Processing
Processing payments through Stripe and Apple In-App Purchases. We never store your payment card details.
3.7 Legal Compliance & Security
Enforcing our Terms of Use, preventing fraud, and complying with applicable legal obligations.
4. Legal Bases for Processing (EEA Users)
This section applies only to users based in the European Economic Area (EEA), including the United Kingdom.
Contract Performance
Providing the Service, customer support, processing payments, and account communications.
Legitimate Interests
Service improvement through analytics, marketing communications, and personalized advertising.
Legal Obligations
Compliance with applicable laws, regulations, and lawful requests from authorities.
Consent
Where required, such as for certain tracking technologies including Meta Pixel.
5. Opting Out of Personalized Advertising
Device Settings
- iOS: Settings → Privacy → Advertising → Limit Ad Tracking
- Android: Settings → Privacy → Ads → Opt out of Ads Personalization
Platform-Specific Opt-Outs
- Facebook: Ad Preferences
- Google: Ad Settings
- Snapchat: Advertising Preferences
- TikTok: Privacy Policy
Industry Opt-Out Tools
6. Third Parties We Work With
| Category | Providers |
|---|---|
| Cloud Hosting | Amazon Web Services |
| Analytics | Facebook, Amplitude, Firebase, AppsFlyer, RevenueCat, Binom |
| Advertising | Facebook, Google, Snapchat, TikTok |
| Payments | Stripe, Apple In-App Purchases |
We may also share data with law enforcement agencies when required by law, and with third parties in connection with mergers, acquisitions, or corporate transactions.
7. Your Privacy Rights
You have the following rights regarding your personal data:
Access & Review
View and review personal data we hold about you.
Correction
Request correction of inaccurate personal data.
Deletion
Request erasure of your personal data as permitted by law.
Restriction
Ask us to limit or stop processing your data.
EEA Residents: You also have the right to lodge a complaint with a supervisory authority and the right to data portability.
To exercise any of these rights, contact us at support@blastvpn.org.
8. Age Limitation
We do not knowingly collect personal data from individuals under 16 years of age. If you become aware that a person under 16 has provided us with personal data, please contact us immediately.
9. International Data Transfers
We may transfer personal data to countries other than the one in which you reside. When transferring data originating from the EEA to countries without adequate data protection, we rely on Standard Contractual Clauses approved by the European Commission or relevant adequacy decisions.
10. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
11. Virginia Residents
Under the Virginia Consumer Data Privacy Act (VCDPA), Virginia residents have additional rights:
- Opt out of targeted advertising — contact us at support@blastvpn.org.
- Confirm processing — verify whether your data is being processed.
- Appeal decisions — if we decline your request, you may appeal within 60 days. If denied, contact the Office of the Virginia Attorney General.
We do not sell personal data or engage in profiling that produces legal or similarly significant effects.
12. California Privacy Rights
Under California's Shine the Light law, California residents may request information about personal data shared with third parties for direct marketing. Send your request to support@blastvpn.org with "Request for California Privacy Information" in the subject line.
13. Do Not Track
Except as otherwise stated in this Privacy Policy, our Website does not respond to "Do Not Track" browser signals. Please refer to the privacy policies of third-party services we use to determine their DNT practices.
14. No Sale or Sharing of Personal Data
We do not sell, rent, or share your personal data with third parties for their independent marketing purposes. We may only disclose limited personal data to service providers listed in this Privacy Policy when necessary to operate the Service, process payments, provide analytics, prevent fraud, comply with the law, or support corporate transactions. We do not share or disclose any VPN browsing activity or connection logs, as we do not collect such data.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through available means, such as email notification. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.